The majority of Americans have ridesharing apps like Uber and Lyft on their phone. In fact, around 29 percent of city dwellers report using these apps frequently. The majority of Lyft rides taken by people occur without incident. Yet, you may run into a situation where a driver makes you feel unsafe. If you feel unsafe for any reason, then you need to know how to report a dangerous Lyft driver. Fortunately, there are several ways you can do this, including:
Submitting a Basic Request Form Through the App or Online
Do you want to report an unsafe Lyft driver? If so, then you can file a report through the Lyft app. To file a report, complete the following steps:
- Navigate to your ride history
- Choose the ride you wish to report
- Submit your complaint
You can also file a report through the Lyft website. To do this, navigate to the basic request form. Then, fill out the required information. After receiving your request, a representative from Lyft will contact you directly.
The majority of Lyft drivers have no intention of causing you any harm. Yet, serious incidents can still occur. Do you need immediate access to emergency help? If so, then tap the 911 button on the Lyft app. Doing so will display your current location and vehicle information. You can quickly share this information when speaking with an emergency dispatcher.
Submitting a Complaint as a Third-Party
Were you watching as a Lyft driver engaged in reckless behavior? If so, then you can file a report against the Lyft driver for reckless driving as a third-party. Navigate to the Lyft Help Center page. Then, click on the “Contact Support” button at the bottom of the page. From there, you should see a form where you can submit your complaint.
As a third-party witness, it is important to include as much information as you can when filing a report. The information you should try to provide includes:
- Make, model and color of the vehicle
- License plate number
- Date and time of the incident
- Your contact information
Contact a Lyft Accident Lawyer After an Accident
Our Lyft accident attorney wants you to feel safe when using the app. You should know how to hold a dangerous Lyft driver accountable for his or her behavior.
Additionally, you should know who to contact after a rideshare accident. Attorney Braid Pezzaglia has extensive experience litigating a variety of car accident claims. He understands that Uber and Lyft accidents carry their own unique challenges. As such, he understands when to compromise and when to remain aggressive and hold his ground.
Do you need a Lyft accident lawyer? If so, then contact the Law Offices of Braid Pezzaglia today for a free consultation. Give us a call at (408) 752-5834, or send us a message using our online contact form.